I attended the Reference Renaissance Conference last week (which was great!). I managed to get through all of my notes and summarize thoughts shared on the future of reference. I came up with 7 key tips. Here is the first idea.
Tip #1Focus on the “breaking point” we user can no longer continue on their own…what information is hard to find?
a. Aggregation—provide links between disparate pieces of info
b. Complexity—information that truly requires specialized knowledge
c. Creation—new tools created for our users that helps them access and customize resources…just in time reference.
d. Provision—make sure users have access to information and tools they need
e. Collections—don’t focus on books…but information organization and functionality
f. Become the liaison between aggregators and users
What are your thoughts?
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